Bug reports and feature requests should land either in this forum or a github issue. If a bug or problem is reported on Slack, someone (any participant or even just a witness of the conversation) should post a summary in a topic on the forum. Getting detailed information into that report is not as important as just making sure the issue is logged.
New topics which are duplicates of others should be moved over to the duplicate (or on Github, content copied over, and the duplicate closed). This way, we’ll be able to quickly see which issues are most frequently reported.
Ideally, topics are categorized with a prefix on the topic of the form:
Responsibility for managing these reports — initially, we can trade off on weekly basis, but eventually, some people will need to be designated “Report Moderators”.
Importantly – this is about codifying the ways in which we intend to moderate the content. We’re an open-source community, and people will report problems in ad-hoc ways and we shouldn’t try to change that. Instead, we want a policy for how we integrate all this unstructured feedback.
On the forum, topics should be merged using the moderation tools instead of copying content.
- click the wrench on the right
- click select posts
- click move to existing topic.